COVID-19 Update October 4, 2022

The governor lifted the State of Emergency on June 15, 2021. Here is how it impacts you:

Annual Well Visits Are No Longer Allowed to be Virtual Visits

All annual well visits will be required to be completed in the office, in person.

Out-of-State Virtual Visits No Longer Allowed
We are unable to provide telehealth services to any patient who is not in Massachusetts at the time of the visit. If you (or your child) are attending an out-of-state college, please take this into consideration and contact the office to arrange appropriate follow-up.

Start Line Pediatrics Procedures

As we have done since the beginning of the pandemic, we continue to separate well and sick children. Well Visits are done in the morning and Sick Visits are done in the afternoon (to the extent possible).

Who is coming in for Well Visits?  We are seeing all Well Visits in office.

What about Sick Visits?  We are seeing all Sick Visits in office.  You may request a Virtual Sick Visit unless the provider feels that it would be more appropriate for an in-office visit, depending on the issue.

Behavioral Health Visits? Mera is in office on Wednesday afternoons for in person visits. Monday and Thursday appointments will continue to be virtual.

What is the check-in process? 1) Please continue to call from your car when you arrive to begin the check in process. You will be directed about when to come up (no waiting room use)  2) Everyone 5yo and up must wear a mask in the office.

How can you help?  PLEASE start a MyChart account if you don’t already have one. Parents must have a MyChart account for any type of Virtual (Telehealth) Visit. In addition, all patients 13yo and older must have their own MyChart account for any Virtual Visit. Having an account will expedite the process should a Virtual visit be necessary. You can also send secure, non-urgent questions, download physicals forms, vaccination records and pay bills/copays online through MyChart. Our reception staff will be happy to assist you with a login during business hours.

Please know that everything we do is based on up to date CDC and DPH guidelines/recommendations to keep our patients, their families and our staff, as safe as we currently know how.